Parents and Carers of Young People

Our children have grown up with the internet and are very comfortable with technologies. For parents and carers it can be difficult to keep up with the ever changing world. As such it is hard to know how to help the young people in our care.


Here are some great sites and videos to help you understand the issues and to offer advice.



Website from CEOP. Offers advice and resources to parents and carers of young people.
Getsafe Online A Government and Law Enforcement initiative to provide help and guidance for all uses of the internet.
Safer Internet Centre A great source of guidance an practical resources on how to use the internet and new technologies safely and responsibly.
Childnet - KnowITall Suite of education resources from Childnet designed to help educate parents, teachers and young people about safe and positive use of the internet.

Kidscape - Help with Bullying

Anti-Bullying Alliance

Two sites offering advice on helping children suffering from online and offline bullying.
BBC Webwise Great resources from the BBC to help people get a better understanding of computer and internet technologies
ConnectSafely US site offering easy to follow, practical tips on how to keep young people safe on-line. (in particular, downloadable Parent's Guides to Facebook, Instagram, and Snapchat )
Vodafone Digital Parenting Vodafone have great resources to help parents undersatand online technology. In particular, they have sponsored a very comprehensive and useful guide for parents and carers which can be downloaded or can be viewed online
Report Illegal Content – Internet Watch Foundation The Internet Watch Foundation provides this site for you to report criminal online content. Reports can be made anonymously.
Cybersmart (Australian) This site from the Australian government gives some excellent advice for parents
NSPCC and O2 Leaflet with key advice on how to keep Kids Safe online




BBC - Online Information

BBC - Checking you out on-line

2 BBC Learning Zone videos showing how detailed information can be found through your on line 'footprint'


BBC Webwise Parents Videos Find out what you can do protect yourself and your family from online safety risks with these short video guides.



The NSPCC in conjunction with O2 have provided a good set of resources to help parents.


O2 NSPCC Online Safety Helpline - providing personalised support for parents on privacy settings, new sites and apps and general advice. Call on 0808 8005002, also available through live chat.
Net Aware – our popular guide to the 50 sites, apps and games used by young people.  Net Aware has been awarded the Best Product for Parents at the recent Digital Safety Awards.  It’s available as an app or parents can sign up for the newsletter for regular updates.
Guru appointment – whether an O2 customer or not, you can book an in-store appointment with an O2 Guru to get advice and support on making family devices safe for children. Book here
Advice and guidance – our website has a wide range of information on anything from sexting and cyberbullying to porn and parental controls


Click here for a Leaflet with Key advice

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